Access Bond Fail

Item: Standard Bank
Rating: 1
Author: James N

60K in my access bond, nothing available! No response to secure message, Call centre rings for over ten minutes whilst I'm calling from my mobile. Very disappointing service from Standard Bank.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

09 May 2016, 08:18

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Best regards,

Standard Bank's reply09 May 2016, 08:18

Official

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Best regards,

Standard Bank's replyOfficial

10 May 2016, 13:00

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

***

***(fax)

***

Best regards,

Standard Bank's reply10 May 2016, 13:00

Official

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

***

***(fax)

***

Best regards,