KW
Kyle W

1 reviews | Active since Apr 2025

23 Apr 2025, 10:35

Acc blocked

I still have not got my acc unblocked I received a email saying my acc would be unblocked but still nothing has happened I get given a runaround over the phone what am j saposed to do now this is a useless system

0
Replies (9)
Standard Bank
Standard Bank's reply23 Apr 2025, 10:47
Official
Good day Kyle, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
KW
Kyle W's update23 Apr 2025, 14:56
Reviewer Update
By when
Standard Bank
Standard Bank's reply23 Apr 2025, 15:44
Official
Dear Kyle

Our team is busy looking into this matter.

We will reach out to you as soon as we receive feedback.

Thank you 

Kindest regards, 
Standard Bank Hello Peter Team 
***
KW
Kyle W's update23 Apr 2025, 16:04
Reviewer Update
So now i am supposed to just Wait again is it going to be another month with no outcome
Standard Bank
Standard Bank's reply23 Apr 2025, 16:07
Official
Our team will reach out to you as soon as feedback is received from the investigating team.




KW
Kyle W's update23 Apr 2025, 16:09
Reviewer Update
Thiss is totally pathetic
Standard Bank
Standard Bank's reply24 Apr 2025, 10:41
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. 

We will revert with feedback as soon as possible. We appreciate your patience. Thank you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
KW
Kyle W's update24 Apr 2025, 10:51
Reviewer Update
Please advise by when I will get feedback a date and time please
Standard Bank
Standard Bank's reply24 Apr 2025, 14:03
Official
Dear Kyle

We have requested our team to reach out to you.

Please be on the look out for further feedback.

Kindest regards, 
Standard Bank Hello Peter Team 
***