DL
Dimakatso L
1 reviews | Active since Oct 2012
23 Sept 2022, 11:32
Abuse from standard bank
I have made an arrangement with standard bank credit card department and make over R30 000 in payments this month alone but they are busy giving their attorneys my number to abuse me with non stop phone calls claming I haven’t paid. I get called by MBD attorneys but my account is in order and a payment arrangement has been made. Stop giving other companies my numbers without my consent standard bank! This credit card is being paid!
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
23 Sept 2022, 11:57Dear Dimakatso Lukhele
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Sept 2022, 11:57
Official
Dear Dimakatso Lukhele
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
DL
Dimakatso L's updateReviewer Update
24 Sept 2022, 10:23YOUR ATTORNEYS ARE STILL HARASSING ME YET THIS ACCOUNT WAS PAID AND A PAYMENT ARRANGEMENT WAS MADE!!! When are you sorting this out so they can leave me the **** alone?
DL
Dimakatso L's update24 Sept 2022, 10:23
Reviewer Update
YOUR ATTORNEYS ARE STILL HARASSING ME YET THIS ACCOUNT WAS PAID AND A PAYMENT ARRANGEMENT WAS MADE!!! When are you sorting this out so they can leave me the **** alone?
Standard Bank's replyOfficial
24 Sept 2022, 10:41Dear Dimakatso
We have escalated this matter as previously advised. We will provide you with feedback on this matter as we are awaiting
Kindest regards, Standard Bank Hello Peter Team***
We have escalated this matter as previously advised. We will provide you with feedback on this matter as we are awaiting
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply24 Sept 2022, 10:41
Official
Dear Dimakatso
We have escalated this matter as previously advised. We will provide you with feedback on this matter as we are awaiting
Kindest regards, Standard Bank Hello Peter Team***
We have escalated this matter as previously advised. We will provide you with feedback on this matter as we are awaiting
Kindest regards, Standard Bank Hello Peter Team***
DL
Dimakatso L's updateReviewer Update
27 Sept 2022, 08:33When are you guys sorting this out? This MBD Legal attorneys company now says I must not pay Standard bank directly but I must pay them. What’s going on? And why is it taking forever to get this sorted?
DL
Dimakatso L's update27 Sept 2022, 08:33
Reviewer Update
When are you guys sorting this out? This MBD Legal attorneys company now says I must not pay Standard bank directly but I must pay them. What’s going on? And why is it taking forever to get this sorted?
Standard Bank's replyOfficial
27 Sept 2022, 08:46Good Morning Dimakatso
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Sept 2022, 08:46
Official
Good Morning Dimakatso
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
DL
Dimakatso L's updateReviewer Update
27 Sept 2022, 08:52Friendly advise: if I have to pay my money to MBD whom I didn’t even know existed, I will leave this account unpaid. I wasn’t even informed that you sold my account. So you guys will pay it yourselves! I owe Standard Bank and not MBD and wasn’t even told the account was getting sold without my knowledge! Try me!
DL
Dimakatso L's update27 Sept 2022, 08:52
Reviewer Update
Friendly advise: if I have to pay my money to MBD whom I didn’t even know existed, I will leave this account unpaid. I wasn’t even informed that you sold my account. So you guys will pay it yourselves! I owe Standard Bank and not MBD and wasn’t even told the account was getting sold without my knowledge! Try me!
Standard Bank's replyOfficial
27 Sept 2022, 09:43Good Morning Dimakatso
We will get our consultants to revert to you with feedback.
Kind Regards
Standard Bank Hello Peter Team
***
We will get our consultants to revert to you with feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Sept 2022, 09:43
Official
Good Morning Dimakatso
We will get our consultants to revert to you with feedback.
Kind Regards
Standard Bank Hello Peter Team
***
We will get our consultants to revert to you with feedback.
Kind Regards
Standard Bank Hello Peter Team
***