JS
Jaco S
1 reviews | Active since Jul 2011
30 Nov 2023, 02:16
Abuse from Standard Bank
Standard Banks "*****" division blocked a transaction yet again!!! In the 5 years you are abusing me on a near monthly basis, and NUMEROUS promises that the ***** fools are removed from my account, yet again.....
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
30 Nov 2023, 07:06Dear Jaco
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply30 Nov 2023, 07:06
Official
Dear Jaco
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
JS
Jaco S's updateReviewer Update
30 Nov 2023, 07:55ja, ja, ja. heard that song and dance SO MANY times already. the challenge for you are to KEEP ON DOING what you promised as Standard bank seems to have EVER amnesia of what happened even yesterday!!!
JS
Jaco S's update30 Nov 2023, 07:55
Reviewer Update
ja, ja, ja. heard that song and dance SO MANY times already. the challenge for you are to KEEP ON DOING what you promised as Standard bank seems to have EVER amnesia of what happened even yesterday!!!
JS
Jaco S's updateReviewer Update
30 Nov 2023, 07:56the normal business BS!! do not tell me you care, SHOW me you care by you actions!!
JS
Jaco S's update30 Nov 2023, 07:56
Reviewer Update
the normal business BS!! do not tell me you care, SHOW me you care by you actions!!
Standard Bank's replyOfficial
30 Nov 2023, 07:58Dear Jaco
Your matter has been assigned to our agents.
Your matter has been assigned to our agents.
Kindly be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply30 Nov 2023, 07:58
Official
Dear Jaco
Your matter has been assigned to our agents.
Your matter has been assigned to our agents.
Kindly be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
JS
Jaco S's updateReviewer Update
30 Nov 2023, 08:03I sincerely hope you are not following the same process I must have followed 50 or more times now! an agent calls me, have me wait 297,3 minutes to talk to a fool from ***** which reads me the riot act along with numerous other threats I am exposing myself to if they remove their "service" and then proceed to reinstate it again soon after. find a better way to fix it PERMANENTLY and then bother me via my banker!
JS
Jaco S's update30 Nov 2023, 08:03
Reviewer Update
I sincerely hope you are not following the same process I must have followed 50 or more times now! an agent calls me, have me wait 297,3 minutes to talk to a fool from ***** which reads me the riot act along with numerous other threats I am exposing myself to if they remove their "service" and then proceed to reinstate it again soon after. find a better way to fix it PERMANENTLY and then bother me via my banker!
Standard Bank's replyOfficial
30 Nov 2023, 08:46Dear Jaco
Our agent will reach out shortly to ensure we find a suitable resolution to your complaint.
Our agent will reach out shortly to ensure we find a suitable resolution to your complaint.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply30 Nov 2023, 08:46
Official
Dear Jaco
Our agent will reach out shortly to ensure we find a suitable resolution to your complaint.
Our agent will reach out shortly to ensure we find a suitable resolution to your complaint.
Kindest regards,
Standard Bank Hello Peter Team
JS
Jaco S's updateReviewer Update
30 Nov 2023, 08:52agent been in touch but do not understand I actually looking for something different than the usual process, which have proven numerous time , not to be working! I am looking for a PERMANENT solution, not a promise, a REAL and PERMANENT solution!
JS
Jaco S's update30 Nov 2023, 08:52
Reviewer Update
agent been in touch but do not understand I actually looking for something different than the usual process, which have proven numerous time , not to be working! I am looking for a PERMANENT solution, not a promise, a REAL and PERMANENT solution!
Standard Bank's replyOfficial
30 Nov 2023, 09:00Dear Jaco
Thank you for getting back to us, we have escalated your request and will provided the contents of the call to ensure we provide you with a suitable resolution.
Kindly await feedback from our team.
Thank you for getting back to us, we have escalated your request and will provided the contents of the call to ensure we provide you with a suitable resolution.
Kindly await feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply30 Nov 2023, 09:00
Official
Dear Jaco
Thank you for getting back to us, we have escalated your request and will provided the contents of the call to ensure we provide you with a suitable resolution.
Kindly await feedback from our team.
Thank you for getting back to us, we have escalated your request and will provided the contents of the call to ensure we provide you with a suitable resolution.
Kindly await feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
30 Nov 2023, 11:50Dear Jaco,
Thank you for making time to take our call.
We want to ensure that we find the best suitable solution for you, and we really regret not being able to meet your expectations at this time.
We have referred the matter to your banker who will be looking into this and ensure that your expectations are met.
Kindly be on the look out for further feedback from the banker.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for making time to take our call.
We want to ensure that we find the best suitable solution for you, and we really regret not being able to meet your expectations at this time.
We have referred the matter to your banker who will be looking into this and ensure that your expectations are met.
Kindly be on the look out for further feedback from the banker.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Nov 2023, 11:50
Official
Dear Jaco,
Thank you for making time to take our call.
We want to ensure that we find the best suitable solution for you, and we really regret not being able to meet your expectations at this time.
We have referred the matter to your banker who will be looking into this and ensure that your expectations are met.
Kindly be on the look out for further feedback from the banker.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for making time to take our call.
We want to ensure that we find the best suitable solution for you, and we really regret not being able to meet your expectations at this time.
We have referred the matter to your banker who will be looking into this and ensure that your expectations are met.
Kindly be on the look out for further feedback from the banker.
Kindest regards,
Standard Bank Hello Peter Team
***