MD
Mitch D

1 reviews | Active since May 2022

20 Jul 2022, 16:34

Abuse By Standard Bank and MBD Collection Agencies

Hello Peter

This has been an on going battle with Standard Bank since May 2022, S Chetty from the bank very intelligently sent me "so called proof of my using the bank in 2020". I say so called as I closed the account in 2018 as I have previously stated the branch I banked at closed around about that time. The statements I was sent, there was no activity on the account from closure up until SARS paid my refund of R7900.00+/- then suddenly there were withdrawals in 2020 of R100 or R200 just below the R500 mark were the bank is not alerted. These withdrawals were made from a Standard Bank ATM and a ABSA ATM.

This is ***** as I already after closure of my business and marriage opened a FNB account in 2019 and been with them since. I rep**** to the person who sent the email as this is a ***** pattern with once again no response from Standard Bank. But Im receiving calls from MBD collections everyday all day from Sunday to Sunday which goes against the consumer law act if I may add.

I cannot pay for an account that I am not liable for and to be honest Standard Bank owes me the R79000.00+/- SARS refund. I need help I am very clued up with consumer law and I know all about debtors days and the collection process and in 3 years not one call or letter from Standard Bank on the 4th year this MBD Collectors are calling and pestering us like continuously. My word its called an invasion of privacy kind of feel like I am being violated over and over again.

I am appealing for assistance please as i am tired of empty promises and im beyond irate with this collection agency

Regards Michel De Quintal ***

0
Replies (1)
Standard Bank
Standard Bank's reply20 Jul 2022, 16:54
Official
Hi Mitch

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
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