VD
Veronica D

1 reviews | Active since Apr 2014

21 May 2015, 19:34

Absurd R34-90, paid R115 for unpaid debit order

I was R7-00 overdue on my cheque account due to a R34.90 debit order that went through. They have reversed the amount and debit my account with an unpaid fee for an amount of R115-00, can you believe this. This is ridiculous. This explains the R35M mentioned profit in the papers a few months ago.

0
Replies (1)
Standard Bank
Standard Bank's reply22 May 2015, 09:35
Official
Hello VDiederiks,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***