MC
Melusi C

1 reviews | Active since Jun 2018

15 Dec 2023, 10:07

ABStract STANDARDS

I tried to stop an absa requested debit yesterday which didn’t appear on my App. Now since I owe you R146 you are asking me to query it. Absa usually debits on the last day of the month. I often call Absa and will make arrangements for December. Now they are just being extra.

0
Replies (4)
Standard Bank
Standard Bank's reply15 Dec 2023, 10:32
Official
Dear Melusi, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team ***

Best regards,

Standard Bank
Standard Bank's reply19 Dec 2023, 10:59
Official
Dear Melusi

Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.

Kindest regards, 
Standard Bank Hello Peter Team 
*** 

Best regards,

MC
Melusi C's update19 Dec 2023, 13:50
Reviewer Update
At 14:30 today. Thank u. Which number will u call from?
Standard Bank
Standard Bank's reply19 Dec 2023, 14:07
Official
Hi Melusi

Thank you for getting back to us. We will follow up.

Kindest regards, 
Standard Bank Hello Peter Team 
*** 

Best regards,