NX
Net X

1 reviews | Active since Jan 2013

23 Feb 2024, 16:38

Absolutely USELESS bank

You blocked my card afterI entered my pin correctly all 3 times!!! Then I sent myself money via my cell number on instant cash. The voucher is not appearing. The sms confirmation never came through. The money was deducted from my account. You caused such an embarrassment and i assume you infuriated a lot of ppl today as when I call I am caller number 53!!!

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Replies (2)
Standard Bank
Standard Bank's reply23 Feb 2024, 16:47
Official
Good day 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for further communication from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply29 Feb 2024, 13:13
Official
Good day 

We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team
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