Absolutely useless ATM's

Item: Standard Bank
Rating: 1
Author: Stella M

In less than a month, a freaking Standard Bank ATM has yet again swallowed my cash deposit and then displayed a "technical error" message. I tried to deposit R4500 and it swallowed R1900 and spit out R2600. The money is yet again not reflecting in my account. This is ridiculous!!!! I want my money back immediately and not in 3 weeks like the last time this happened. And as soon as it's done im closing this useless account!!!!

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Replies (2)

Standard Bank's replyOfficial

11 Jan 2019, 05:31

Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Standard Bank's reply11 Jan 2019, 05:31

Official

Stella M's updateReviewer Update

11 Jan 2019, 06:30

My ID number is in the original complaint above. I have already sent it through to the complaints email address anyway.

Stella M's update11 Jan 2019, 06:30

Reviewer Update

My ID number is in the original complaint above. I have already sent it through to the complaints email address anyway.