TP
Tyron P

1 reviews | Active since May 2020

23 May 2020, 12:59

Absolutely useless and clueless staff and service

Absolutely useless and clueless staff, they don't even know their products and can't assist in important queries, ill definitely be switching my bank and also get my friends and family to do the same

0
Replies (2)
Standard Bank
Standard Bank's reply24 May 2020, 03:26
Official
 Hello Tyron
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
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Standard Bank
Standard Bank's reply04 Jun 2020, 17:23
Official
Dear Tyron


Thank you for posting your comments. 



An email was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me on the below email. 



Kind regards

Whitney Marope
Complaints Resolution Centre