MS
Mark S

1 reviews | Active since Mar 2013

28 Apr 2015, 14:02

Absolutely Useless!!!!!

About a month ago I tried to use Standard Banks new log in system and managed to lock my account. So I went down to the branch to sort it out but was told that as i no longer have the card i use to long onto my banking they would need to transfer my Internet banking in my new card. A very simple process if you know what you are doing but evidently they don't. Now I no longer have access to my investment account and despite asking them to link my bond to my Internet banking but this has also not been done.<br> <br> Before you open an account with Standard Bank, then very carefully as there service has gone down the drain over the past four years. They are defiantly NO moving forward

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Replies (1)
Standard Bank
Standard Bank's reply30 Apr 2015, 14:12
Official
Hello markasmith,

Thank you for allowing us the opportunity to look into your matter.

Please be advised that your private banker will contact you soon.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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