1 reviews | Active since May 2016

22 Nov 2022, 15:19

ABSOLUTELY USELESS

Seriously ???? What is Standard Bank doing ? How can you tell a client they have a successful credit card application, give he available amount and confirm where to collect......and then he application doesn't exist????? Do you realize there was a reason I app**** for the card, and that now without I am in financial trouble.

This is supposedly being looked into......but surly after the emails and messages....and the confirmation hone call.....the application has to exist.

Unless of course a Standard Bank employee/s is commiting ***** under my name?

Know matter what actually happened, you guys confirmed my credit card.....so I better get it.

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Replies (1)
Standard Bank
Standard Bank's reply22 Nov 2022, 15:35
Official
Good day Christopher

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for our feedback.

Kindest regards
Standard Bank Hello Peter Team 
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