TK
Thirusha K

1 reviews | Active since Aug 2016

06 Aug 2016, 07:37

ABSOLUTELY TERRIBLE!!

<p>Good day. I'd like to just state that The Heidelberg Standard Bank branch is absolutely terrible. The service is slow, there's no proper security guard, there's just no coordinance. I've actually been waiting 3 weeks for my loan to be processed and still nothing has been done. </p>

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Replies (2)
Standard Bank
Standard Bank's reply08 Aug 2016, 14:15
Official

Good day Thirusha Kolanda

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply11 Aug 2016, 13:57
Official

Dear Thirusha Kolanda

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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