TM
TT M
1 reviews | Active since Apr 2019
19 Dec 2019, 05:16
Absolutely Shocking Service from Standard Bank
Absolutely shocking service from Standard Bank Car Insurance brokers. My account was debited for a car I don't even own just because I requested for a quote. How do you finalise insurance without my permission when I told the agent not to finalise the insurance yet but they insisted on getting my bank details so they can debit my account without my permission. I phoned to report the issue and I'm told that I accepted the insurance. Who in their right mind would give a go ahead to finalise the insurance for the car they don't even own yet? I want answers Standard Bank!
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
20 Dec 2019, 03:37Hello TT Mahashe,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply20 Dec 2019, 03:37
Official
Hello TT Mahashe,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***