Absolutely pathetic

I am so disgusted with standard bank. Without any notice my bank account was frozen and after 3 days battling to draw money I received a sms notifying me that my account had been frozen. I attempted to go to the nearest branch taking along my ID and proof of residence which they asked for in the sms. My documents were denied and was told to come back again. I don't know how they expect me to drive back and forth and with what money for petrol seeing as I couldn't access my account. I returned to the bank with my documents and got told that the system has been down for 3 days so basically they can't help me and I'll just have to sit and wait until I can use my card. I am so so disgusted and upset with the service and will definitely not be recommending any one to bank with standard bank and will be changing to another service seeing as I don't want to support such a pathetic branch. Today is day 5 and I am still not able to access my account.