Absolutely nothing good about this bank. Go to Capitec rather.

I decided to change to Standard Bank to get away from ABSA's poor service but I've ended up with an even worse bank- which I didn't think was possible.

I spent the whole of a Friday afternoon at the Cavendish branch to open the account. The person who was assisting me was adamant that if I wanted to do internet banking I needed a cheque card (I'm pretty sure that this isn't true because I never needed a cheque card with ABSA). I agreed anyway and was contacted 3 weeks later to collect my card from the Mowbray Branch. I spent almost 3 hours at this branch just to collect a card!

After finally going through all this process so that I could do internet banking (apparently) I had to make an urgent payment only to find out that my internet banking was not activated, and that I had to find the time to go back to the branch to activate it!

Back at the bank again I waited in a queue with over 10 people waiting and only one person working.

My boyfriend opened a Capitec account in 5 minutes and is able to do everything online. I wish I had gone with them but I wouldn't dare wasting my time by going back into the bank to close my account.

For the time being I guess I will have to deal with poorly informed staff, poor service and all in all an utterly poor bank.