Absolutely no service delivery or client service

Absolutely no service delivery or client service We have your money so F@#$ you

There was ***** on my account that should have been impossible as it was internet payments and internet payments cannot go through without me approving it on the app but still it happened.

Standard Bank has closed the investigation but refused to give me an account of what happened so I know it was internal *****.

Now two weeks later my card is still blocked and my account is frozen I have no access to my money, my car is empty and I could not go shopping on my one weekend off a month, still Standard bank has a position of not being our problem and we will not help you and not our problem

They just have no concern for their clients. this is not the first time, previously with another problem, I had, had it and wanted to close my account but they gave me the run around for 4 hours in the branch until I had to leave because they were closing when I tried to close my account.

And now with them doing financially bad and closing most branches there is not even a place to go when the waiting period is at least 2 hours