absolutely no response from Private Bankers

As per my complaint to Groupon, i have sent 6 e-mails to the Private Bankers of Standard Bank, their e-mail does not even have an automated response, the card Division for private banking sends an automated response that the query would be answered in 24 hours , well that has passed.<br> According to your website, Private Banking clients have dedicated staff to look after your account, well no such luck, and not even a response despite sending 4 e-mails directly to them to have a credit card transaction reversed