DS
Dandy S
1 reviews | Active since Mar 2009
23 May 2020, 11:13
Absolutely no response again
If Standard Bank think their staff are "working from home" I have got news for you. No one is working - they are all on a paid holiday. Same complaint as last month - I have sent messages through your website and no one has called or emailed me back. Nothing. Not a word.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
24 May 2020, 03:15 Hello Dandy
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply24 May 2020, 03:15
Official
Hello Dandy
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
DS
Dandy S's updateReviewer Update
27 May 2020, 10:11Still absolutely nothing from Standard Bank. No service whatsoever.
DS
Dandy S's update27 May 2020, 10:11
Reviewer Update
Still absolutely nothing from Standard Bank. No service whatsoever.
Standard Bank's replyOfficial
29 May 2020, 13:54Dear Che
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
***
Standard Bank's reply29 May 2020, 13:54
Official
Dear Che
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
***