SV
Sam V
1 reviews | Active since Sept 2017
11 May 2023, 08:52
Absolutely disgusting service 😡
Called today to close my credit card account. Spoke to a lady by name of Kgotso Maluleka who was absolutely rude and very arrogant and does not know what customer service is. I'm still being told that although this account is closed if the credit card gets into wrong hand and if there is *****ulent activity I will still be liable. Really standard bank. Maybe if you do your job right then this will not be the case. Your service is really bad. I'm glad I'm done with your credit card. Next stop is closing all my other accounts with you.
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Replies (1)Standard Bank's replyOfficial
11 May 2023, 09:03Hi Sam
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply11 May 2023, 09:03
Official
Hi Sam
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
