1 reviews | Active since Sept 2017
Absolutely disgusted!!! This must be a fight for who can give the worst service between Standard Bank and Cell C.
I bought R300 of CellC airtime last week Wednesday that I haven't received. Called Cell C 4 times when they eventually said I must call Standard Bank to reverse the money because they can't assist me.
This is probably one of the most useless services I EVER received in my life, and I wonder why am I still a client at Standard Bank and Cell C. Now with Standard Bank I was on the line for just over 18 minutes and not ONE single person could help me????? Kept on transferring me to the "correct department". Then the call got cut. So must call back again.
This is seriously ridiculous!!
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Lizelle Joubert
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lizelle Joubert
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***