Absolutely bad service from Standard bank. Bankers don't know how to do their job.

ON THE CELL NOW FOR 20 MIN. I KNOW IF MY AIRTIME RUN OUT NOW I HAD TO CALL AGAIN AFTER RECHARGE AND THEN ITS HOLDING ON AGAIN, WHY CANT STANDARD BANK CALL THEIR CUSTOMERS BACK? I'M SO DISAPPOINTED WITH STANDARD BANK!!! STILL WAITING IT'S GOING NOW FOR 25 MINUTES. ON THE LINE WITH THEMBA, MAYBE THEY THINK THE PROBLEM WILL SOLVE IT SELF.

I was now going through all my reviews and how funny on the morning of 16 August 2022 I was in a dispute with Standard Bank about my credit card that was deactivate and then reactivate and I didn't know what was going on. Then suddenly that afternoon at 16:13 a ********** transaction went threw, I called ***** line at 16:19 when I received the sms and said to them that's a ********** transaction and they must stop it immediately. Well needles to say nobody at Standard bank did anything about it. 2 and a half months later, Calls almost everyday that I'm in arrears and must pay. Went to the ombusman, 1000 of e-mails asking for an explanation from Standard bank. NOTHING AT ALL!!!!!! So Standard Bank don't care about their long term customers and 100 consultants are working on 1 account and still don't care to make any effort to take note of the ********** transaction, that make me believe that it's someone in Standard bank itself that's responsible for the *****. Sorry Standard Bank I will not pay a sent on that ********** transaction and Standard Bank is dragging my excellent credit record through the mud. My credit card was always up-to-date and sometimes paid up in full so I could keep my excellent credit record but now what is Standard Bank planning to do next to repair my name and when will they release the name of the owner of the Capitec bank account ***. How long does it take to investigate such case? What a laughing matter just now 10:38 another person called me again from Standard Bank debt collection to tell me I'm in arrears and why I only paid R40. I explain that I know that I have to pay service fee because it was told that I'm still responsible for service fee while I have my credit card with them. I'm now so angry I was talking so hard that she ask me why I'm screaming at her, what do they expect if they don't do their job and then they can't even speak up, sound like they have food in their mouth when talking and I could not hear half of what she was saying.
I wanted to open a credit card account at another bank now but because of this case with Standard Bank I'm disqualified. Standard Bank personnel are you proud of the service you give.