Absolutely apauling customer service

<p>i stopped in at standard bank wynburg branch in Cape Town to open an account for my daughter and upon entering the bank there were so many people and not enough staff to accomodate the workload. be that as it may, i was seated for more than 30mins only to be sent from one consultant to the other and with that done no service was still given. I then was reffered to a consultant named Hishaam or something to that effect and he gave me the worst possible experience ever. A he did while assisting me was asked "how he can help?" and "sign here for me". i spentclose to 30mins with the consultant andhe had uttered not a single word to me regarding the account he had opened for or wht it is i require or who, what or where this account can be used. after bringing this to his attention the only theing he said was is "sorry sir" and smirked while doing so. he then carried on with his colleague and their conversation and even after i addressed this he still continued with his own thng. never in all my time of dealing with people have i ever experienced such poor and direspectful customer services and the saddest part is he deals with us customers face to face. i am really disgusted in the levl of service provided and all of this to open an account with the same bank ive been using for years. i really hope the same service des not apply to the rest of the customers because if so then loads of customers would be leaving the bank to go to competitors. i am really sorry for dealing with him and i hope that he would take this as a developmental feedback because after all customer services is all about the customer. please have this issue raised and i await your feedback. regards, Mr Emandien </p>