ABSOLUTELTY DISGUSTED IN STANDARD BANK

on 3/5/22 n payment was made to my credit card account, in order to settle the account. up to now it does not reflect on my account and i am unable to close it. after numerous calls and emails to standard bank the matter has still not been resolved, and i have even been handed over to their attorneys. i have e-mailed them with my proof of payment. everytime i phone i do not get answers and have spent hours on the phone with them. nobody comes back to you with feedback. in the meantime extra costs have accumelated on the account. i cannot complain about service because there is NO SERVICE WHATSOEVER!!!!!!