jplr
johannes petrus le roux

1 reviews | Active since Apr 2010

04 Feb 2022, 00:01

Absolute Poooooooor Service

Hello Peter . I must tell you that if i could get hold of the ****ing clown they have as CEO at Standard Bank i would through him down a long drop toilet to ensure he or she cannot get out again. My French is good but unfortunately i cannot use it on this platform to try and describe them. Seems everytime you try to enter your own account they forget your password and make it hell to try and access your account. This is after hours as we cannot sit and do f all we have to work late as well.They are the most useless bunch put and held together with sh.. I want to see what is going on with my account as i believe they have messed it up when i made transfers at month end and you cannot access your account. They are also so SH... scared they tell their juniors to call upset customers and they are instructed not to give their tel/cel nos to customers . i am waiting for a call from them and will inform you as soon as i get info back. That is if any Hannes

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Replies (1)
Standard Bank
Standard Bank's reply09 Feb 2022, 07:47
Official
Hello Johannes

Thank you for posting your comments.

 It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , we will raise your concerns with our management team.

 Kind regards
 Standard Bank Help Centre
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