Absolute no service

<p>I administer an deceased estate of late J K Strydom and on 06.10.16 requested certificates of balance as well as payment to the estate of accounts in deceased name as well as that of the surving spouse mr. G W Strydom. I personally delivered the letter together with all the relevant copies to their branch at Berry's Corner,Sidwell,Port Elizabeth. On 20.10.11 I again wrote to them aand referred to my letter of 06.10.11.</p> <p>Up to date I had absolute no response from the branch. I tried enquiring by Twitter by after 2 responses they stopped. I then also used their webb page as a means to get some reaction on 20.11.16 but to no avail. They promise to react within a hour. This is really pathetic. We need funds to wind up the estate.</p> <p>Why can FNB supply me with their certificates within 3 days?</p>