BM
Bazil M

1 reviews | Active since Aug 2012

04 Jul 2022, 13:57

Absent Business Banker

We have a business banker allocated to us by the name of Fezi Zulu

Every time we log an issue she just neglects our emails

We need a new business banker because this one is on holiday

0
Replies (2)
Standard Bank
Standard Bank's reply04 Jul 2022, 15:17
Official
Hello Bazil Mdaka

This is not the level of service we strive for. We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. We will escalate to our Business Management team to get you sorted as soon as possible.

Our team will reach out to you.  

Kind regards Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply06 Jul 2022, 10:09
Official
Dear Mr Bazil Mdaka, 

We would like to thank you for giving us the opportunity to resolve your matter, we are glad we could assist. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team
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