1 reviews | Active since Mar 2009
Above Inflation Increase
Standard Bank has increased my revolving credit service fee by 16% from February to March. How is this justifiable? Inflation is less than half of this. To make matters worse, there appears to be no option to send a secure message via Internet banking, unless this option is extremely well hidden.
I am still awaiting feedback on my previous complaint that was "escalated". Standard Bank's motto seems to be: "Pay more for less".
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Eugene
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Eugene
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***