SN
Sisiphosethu N

1 reviews | Active since Sept 2020

25 Oct 2021, 09:57

above beyond service!!!

So i needed an issue resolved which i called on Thursday 21/10/2021 and nothing happened, i woke up really frustrated and angry at the process and the bank itself, how could they do this to me... i called and my landline was so bad, luckily i got a patient gent, Siphosethu Fatu. Listen it would be an understatement to say he went an extra mile, what he did was beyond!!! I can't thank him enough for being extra helpful to me.... Where ever you are Siphosethu continue the work, i am truly grateful...

0
Replies (1)
Standard Bank
Standard Bank's reply25 Oct 2021, 15:07
Official
Dear Sisipho

Thank you so much for your feedback, you put a big smile on our faces! 
Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. 
We greatly appreciate your continued support 
Kind regards, Customer Resolution Centre
*** *** (fax)***