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1 reviews | Active since Sept 2016
19 Feb 2019, 13:12
ABANDONED BY STANDARD BANK INSURE WHEN I NEEDED THEM MOST
So my geyser has burst. I've been on hold for about 40 minutes trying to get through to the call center to log a claim and get help. I've tried to access my profile online and on the app to log a claim, neither are working and when I use the email address they give me, I get an automated response which no one follows up on.... DO NOT INSURE WITH STANDARD BANK - THEY WILL LEAVE YOU HIGH AND DRY ****ERALLY) IN YOUR HOUR OF NEED!
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Standard Bank's replyOfficial
19 Feb 2019, 15:56Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply19 Feb 2019, 15:56
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards