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sekgopi M

1 reviews | Active since Sept 2011

31 Mar 2016, 09:52

Aaaaai,

I got a letter for the bank last week, sent an email the same week, the bank never bothered to respond as always. <br> So today i thought let me call the bank,( i used the number on the letter sent) . One LERATO ANSWERED call , after a lengthy debate, she telling me to get to branch, me telling her i have already been to the branch , thats why i am calling to make a follow up on my said visit to the branch.<br> <br> We got to a point where i asked her if there is someone , a supervisor i can speak to as she seems unable to help me, She made a nasty comment as she hang up on me !!!!!!<br> <br> I have never felt so useless. <br> I am not sure why i am still with this HORRIBLE BANK<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply31 Mar 2016, 15:36
Official
Hello mokone12,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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