1 reviews | Active since May 2022
****
Worse poorest of them all. This Bank told me that each time there's a debit order, I will receive a message before it goes through. I told that consultant that from what I know and heard about standard bank is that standard makes profit out of debit order fee and to reverse a debit order therefore they cannot follow a debit mandate check rule. She promised that they will. But every single month there's a debit order that I've never approve of. And every month they charge a fee to reverse and a debit order fee. When I called them, they told me that they don't know what that consultant was talking about because as standard bank they don't need an account holder to approve anything. As long as the 3rd part got your account number they allow them to do anything they want to, with or without your knowledge. If ever you want to know the name and details of those companies you must pay a lot of fee which is actually way more than what they debit from your account. As per their discretion it is not a ***** and they cannot investigate such.
We appreciate you bringing this matter to our attention.
Kindly send us your ID number so we can investigate further.
Kind Regards
Standard Bank Help Centre
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We appreciate you bringing this matter to our attention.
Kindly send us your ID number so we can investigate further.
Kind Regards
Standard Bank Help Centre
***
Thank you. Will do so.
Kind Regards
Standard Bank Help Centre
***
Thank you. Will do so.
Kind Regards
Standard Bank Help Centre
***
Thank you for taking our call
An email was sent to you as discussed with Complaint ref number and suspension mandate.
Kind Regards
Standard Bank Help Centre
***
Thank you for taking our call
An email was sent to you as discussed with Complaint ref number and suspension mandate.
Kind Regards
Standard Bank Help Centre
***
