DW
Daleen W
1 reviews | Active since Oct 2015
18 Aug 2021, 15:58
A year later, no progress
My struggles with Standard Bank continue. More than a year now and NO resolution to my query. No replies to email messages. Call centre never answers and when sent a message for a call back .... you guessed it, also nothing. Please Standard Bank what more must I do?
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Replies (2)
Standard Bank's replyOfficial
19 Aug 2021, 03:43Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply19 Aug 2021, 03:43
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
DW
Daleen W's updateReviewer Update
19 Aug 2021, 06:56An automated response? And no contact number and name of a person to speak to in order to make progress? A rather meaningless reply.
DW
Daleen W's update19 Aug 2021, 06:56
Reviewer Update
An automated response? And no contact number and name of a person to speak to in order to make progress? A rather meaningless reply.