JL
John L

1 reviews | Active since Jun 2022

29 Nov 2022, 12:48

A very pleasant banking experience.

My wife is recovering from serious back surgery. She needed to go into her branch of Standard Bank (Hillcrest Branch) to arrange a variety of issues emanating from payments received form the medical aid, and payments needing to be made to hospitals, doctors, etc., involving fairly large amounts. She was clearly in great discomfort. She was treated with the utmost courtesy by the receptionist, was attended to very swiftly, and received efficient and understanding assistance form the agent, Mr Ross Jones. It was all an uplifting experience, and our deep thanks go to the manager, Mr Pillay, and his staff.

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Replies (1)
Standard Bank
Standard Bank's reply29 Nov 2022, 13:17
Official
Dear John

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards
Standard Bank Hello Peter Team 
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