A Very Displeaed customer

I recently went overseas and needed to have my card in order the enquiries desk refered me to the telephone banking and left me there the problem unresolved. So I called the call centre and they didn't help much either saying Inshould sort it out at my nearest branch. So I went back where again I recieved no help. Then I departed and when trying to use my card overseas I expedienced endless problems. I had to phone agaon to sort my finances out being billed by my service provider for the international call and only upon speaking to someone at head office did the problem finally get resolved. The service at the Mall of the North branch is apalling!