A traumatised client

I first joined Standard Bank officially in January 2022. My experience with them has been horrible. The first card they gave me did not work at first and I went to one of their branches twice to get the problem solved. Fast foward to 28 February 2022, I get paid and make a few transactions. On the 1st of March 2022 I went to picknpay and at the till they tell me that my card has been reported lost or ******. I go to the branch with my card that is said to be ******. The consultant tells me that he will issue me with another card and cuts the cheque card that is with me into pieces. Days later, still no card, I cant access my funds. I return to Standard Bank and they told me that I was never at Standard Bank on the 1st of March 2022 and no consultant ordered a new card for me. A ghost cut my cheque card and made me sign for a debit card. At that point I still dont understand why I cant access my funds on the app and neither did they. They call the ***** department and they say the reason my card was blocked was because the same company who has paid my salary twice already into Standard Bank account gave me R503 (which was actually a reimbur*****t because the company owed me). I am so broke that Standard Bank thinks R503 into my account is ********** and suspicious. They promised to unblock my card within 24 hours which they did not. I went home disappointed and broke. I called them again and they said they sent an email to whoever and they said they will call me and the company in which they did not. I called them a few days later, and to my surprise only now they tell me that they need a police affidavit to prove that my broke bum received R503 because my company was paying me my dues. Such a run around!! I just really want access to the little money in my account so I can leave that bank in peace. Clearly Standard Bank wants me hungry and destitute. It is already hard that I am living hand to mouth, to be abused by standard bank was the last thing I needed. Banking shouldn't be this hard.