AA
Aziz A
1 reviews | Active since May 2012
18 Jan 2016, 08:04
A TOTAL DISREGARD FOR CUSTOMER CENTRIC SERVICE
Herewith I would like to express my disappointed with the service I received from Nyiko Moyene. I initiated my policy with Standard Bank in December 2015 and already service is non-existent.<br> I have laid a complaint regarding my debit order that ran on the 25th of December and the 2nd of January, as Nyiko failed to inform me that I will be debited twice, further I requested that Standard Bank debit my account on the 25th of every month, he neglected to mention that the option is not available.<br> I have been following up with him and he failed to deliver
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Standard Bank's replyOfficial
18 Jan 2016, 13:21Hello azizallyjhb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply18 Jan 2016, 13:21
Official
Hello azizallyjhb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***