RR
Renee R
1 reviews | Active since Jan 2013
01 Jun 2015, 13:13
A technical error?!
My purse was ******. I cancelled my cards. I received replacements at the Howard Centre Branch on 9 May. At that time, internet banking was set up again for me, linked to my new cheque card. The consultant at the branch said there was a technical error which would not allow her to link my credit card to the cheque card. She would \log a call"and let me know when it was resolved. I would have to come to the branch again(!) 10 days later"
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Standard Bank's replyOfficial
02 Jun 2015, 09:47Hello rixrenee,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply02 Jun 2015, 09:47
Official
Hello rixrenee,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,