AR
Alan R
1 reviews | Active since Mar 2009
23 Apr 2015, 12:54
A second service fee has appeared on my CC account
A third of the way through the year and a new service charge has suddenly appeared on my account !! An amount of 28 rand is there . What is it for? The CC brochure shows a charge of R28 rand for a gold credit card. However I have a Consolidator account and the credit card is included in the bundled amount.
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Replies (1)
Standard Bank's replyOfficial
24 Apr 2015, 08:32Hello endless,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply24 Apr 2015, 08:32
Official
Hello endless,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***