1 reviews | Active since Oct 2017
A Poor Review that's been a Long Time Coming
Over the past 10 years, I have experienced problem after problem with Standard Bank. I wouldn't be writing this review if those problems were sorted out without back-breaking effort. Unfortunately, not even back-breaking effort on the part of the customer can do Standard Bank's job for them. They have shown themselves *********** in increasing measure, time and again. For the past 2 years, one particular issue that I've had has seen me visit several branches, call the call center multiple times, send multiple emails, and *try* to get some help via their "Facebook Chat" (A last resort, I assure you), several times. Unfortunately, no amount of visits, calls, emails nor any other kind of interaction has found more than a hint of effort on their behalf (nor even a hint, in many cases). Standard Bank has proven themselves incapable and burdensome. I will be changing to a different bank as soon as I am back in my hometown. Good riddance.
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
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Dear Scott Henderson
Thank you for your posting.
The social media team is dealing with this matter and feedback will be provided to you shortly from their side.
Kind regards
Complaint Resolution Centre
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Dear Scott Henderson
Thank you for your posting.
The social media team is dealing with this matter and feedback will be provided to you shortly from their side.
Kind regards
Complaint Resolution Centre
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