A Persistent Service

<p>My name is Tebogo Matshaba a customer of Standard Bank for over fifteen years. I must say I have never been this delighted in my banking life like right now, or even for years to come. I went to The Glen branch to increase my RCP and was attended to by Penny and Hammy aka Hamraj (lol). Well there was an issue with my application as my ID is listed on SAFPS for ***** prevention. So the only way my application would approve is that ***** division had to contact me and run security checks to ensured that I was the rightful owner of my ID and if I app**** for any product with the bank. Hammy then kept me posted, every day, literally, he phoned me and he was also following up with the ***** and credit daily to check my application. I want all Standard Bank branches to learn from Hammy and Penny on how to keep your customers posted and happy. Hammy and Penny you deserve a raise #YouSavedTheDay #HappyCustomer #Retention</p>