EG
Elizabeth G

1 reviews | Active since Aug 2014

11 Mar 2019, 13:54

A Manager of Integrity, Wisdom and Knowledge.

It is with great pleasure that I would like to compliment a Manager (Employee) to Standard Bank Trustees department. The person in question is Mr Chris Scheepers whom I have been communticating with for several months regarding the dissatisfaction with the attorneys whom were appointed by Standard bank Trustees to conduct the late estate of my Life-Partner, and I was nominated as Executrix in his Last Testament. Over many months of struggling and having many concerns with the attorneys I ultimately turned to Mr Scheepers for advice. He was the most patient gentleman I've ever come across with impeccable manners and sound knowledge. He listened to my distress with patience and empathy and thereafter made several suggestions on the initial concerns and he therefore addressed my concerns to the immediate people in question. Several months later I once again felt very disillusioned and was forced to approached Mr Scheepers for the second time on many more concerns relating to the finalization of the estate among other issues. On that occasion I had decided to step away from the Executiveship as it had an impact on my health. Mr Scheepers agreed on my decision making and advised me to place it in writing to Standard bank Trustees and they would take an assertive look into this important matter.

Congratulations to Standard Bank for employing an asset to your corporation and may he grow from strength to strength in all avenues.

Well done Standard Bank!!

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Replies (1)
Standard Bank
Standard Bank's reply11 Mar 2019, 14:53
Official
Dear Elizabeth 
 Thank you for your posting. 

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 

We are delighted to hear of your wonderful experience with Mr Chris Scheepers . 

Kind regards 

Complaint Resolution Centre
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