A ***** in a blue suit

It is now clear that the whole banking system is a **** to the republic, I'm on a negetive balance before I get paid already there's some debit orders going to be affected by what has happenned on my balance, should I expect the same to happen in my account?. How do you expect me to trust Standard bank as my bank. this is not ethical and is not aligned to the business model you are selling to the public

How do you want me to understand your position whilst you don't wanna understand my position

Maybe I'm the one with a problem here but please explain to me how the unpaid debit order fee as per the pricing guide went from R10 to R130, even is you can say cell c tried debiting money into my account by not for 13 times to make it R130 coz it would be insane to debit a person 13 times without thinking of calling and getting the exact date to debit the account. Just make things simple and refeverse the whole transaction.I am not just talking about R130 as a bank charge, In total I am being charged R1 138 that's monthly bank charges for an SMME company and is still gonna affect my debit order for this month and which means am still coming to complain about your bank charges.
It is clear that the standard bank is actually taking people's money in the name of a bank charge which was not documented coz that's what you normally use to defend yourselves and I am refusing to be part of the people who chose to keep quiet and live life as if it's normal. We have lost a lot of money because of this ******* banking system.
I am a professional, I know when things are wrong they are wrong I swallow my pride and take the blame for my mistakes and apologies....I can't teach you everything

How are you helping? if I may ask
The only thing you can do to help is to reverse those transactions but the only thing you are so good at is taking from the poor.

It's a simple thing to do but you deciding to make things defficult and make your customer's life miserable. the money may seem small for you but some people value it more

I haven't received any communication in two days since you said you will revert back to me and already my salary came in with a minus R1138 waiting for it. Do you understand the implication you causeing to people's life...This transaction did not even take two day for you process it and should have never been charged but this is Standard bank you take whatever you want in our accounts and it will take months for you reverse the money.... what was your intention for this transaction in the first place if not for *****ing?

How many victims of the *****ulent transaction are we? And how mang reacted on this ridiculuos transactions. I'm sure you are happy seeing people becoming more poorer

Clearly you not acting fast enough like how you acted when actioning the bank charges in my account, this involves hard earned money and theres no patience in money. I want action I want my money

Charges for unpaid debit orders as per the pricing guide is R10 per unpaid debit order transaction not R130 per transaction, are you telling me I had more 100 unpaid debit orders? unless if my maths is wrong but i can assure you I didn't have 100 unpaid debit orders.....so you guys are still kin about taking people's money and make it look like it's debit orders, I am not falling for this please bring back money in peace... better Send me a reconciliation of what you have and I will give you mine...I NEED MY MONEY please don't play the professional ***** her I want my money ....I went through that quide there's no where it's saying R130 for unpaid debit orders

Is it in the culture of standard bank not to accept being wrong and own the mistake you made? as this make you professional *****s and denying the mistake makes it worst as you cannot even justify the whole transaction. Go through the price guide and show me were it says R130, you are used to taking people's money I want my money

Where in the price guide is that written to be specific, It seems like you guys are just coming up with charges not documented

See that attached for unsuccessful tracactions, please stop with the mind games unless you seeing something everyone is not seeing hereimage.png 79.91 KB

Patience with money? You are still going to gether around think of ways to deny the document I pasted I actually don't why you guys keep on telling me the bank charges are R130 and who would accept that as a bank charge? that's rediculous

I don't know if you guys think I'm just picking this money from the tree or something but you ask me to give you an opportunity to look into the matter and yet I'm still waiting for your response...what is going on at standard bank? unless you thought I will let go and not make follow ups.....I need my money standared bank funny enough you making it difficult for me to get my money back, I got an email form one of your consultants with an eddited document claiming that the charges are R130 for unpaid debit order whilst the very same document I attached in one of my communication. please make my life easy and simple without regrets.
I really don't understand why is standard bank having a customer care which does not care about it's customers but only protecting the interests of the bank, how about the stakeholders?

Still no response in 3 weeks
I don't know if it's a norm at Standard bank not to respond to customer on time whilst you were quick to debit into my account... I am really disappinted with your services as one of the big banks in south african and right now i wish the whole country can see what you are doing to us.
I should have known about how bad the services can be before I join standard bank, right now I lost hope and do not want anything to do with standard bank.

How do you wake up in the morning to go to working knowing you going to take money in to people's account, people who are trying to make an honest living, people who are trying to pick from what has been lost due covid and yet there's the like of standard bank who just debit our account as they wish. Our lives will never improve as long as we trust the likes of standard bank and i personally joined standard bank thinking I will get better services compared to my previos bank but it only turns oour that my previous bank was the best.

for another 3 weeks? and your call yourself professional customer service