Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
02 Aug 2022, 17:06Hi Karabo
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team ***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply02 Aug 2022, 17:06
Official
Hi Karabo
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team ***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
02 Aug 2022, 17:06Dear Karabo
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Aug 2022, 17:06
Official
Dear Karabo
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
KM
Karabo M's updateReviewer Update
03 Aug 2022, 09:58Hello again
There is a R60 debit of an honoring fee that I do not know about. Can someone kindly explain what is it for
There is a R60 debit of an honoring fee that I do not know about. Can someone kindly explain what is it for
KM
Karabo M's update03 Aug 2022, 09:58
Reviewer Update
Hello again
There is a R60 debit of an honoring fee that I do not know about. Can someone kindly explain what is it for
There is a R60 debit of an honoring fee that I do not know about. Can someone kindly explain what is it for
Standard Bank's replyOfficial
03 Aug 2022, 10:45Good day Karabo
Thank you for writing to us.
Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction. Merchants take 2-3 days up to 6 months to bank their transactions. Furthermore, funds need to be available and enough to cater for these transactions. Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid. The fee will be equivalent to the transaction amount if the transaction is below R100.00 and will be R132.00 if the transaction is over R100.00.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing to us.
Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction. Merchants take 2-3 days up to 6 months to bank their transactions. Furthermore, funds need to be available and enough to cater for these transactions. Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid. The fee will be equivalent to the transaction amount if the transaction is below R100.00 and will be R132.00 if the transaction is over R100.00.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Aug 2022, 10:45
Official
Good day Karabo
Thank you for writing to us.
Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction. Merchants take 2-3 days up to 6 months to bank their transactions. Furthermore, funds need to be available and enough to cater for these transactions. Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid. The fee will be equivalent to the transaction amount if the transaction is below R100.00 and will be R132.00 if the transaction is over R100.00.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing to us.
Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction. Merchants take 2-3 days up to 6 months to bank their transactions. Furthermore, funds need to be available and enough to cater for these transactions. Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid. The fee will be equivalent to the transaction amount if the transaction is below R100.00 and will be R132.00 if the transaction is over R100.00.
Kindest regards
Standard Bank Hello Peter Team
***