TM
Tshepo M
1 reviews | Active since Dec 2020
19 Jun 2025, 13:31
A Garbage Bank
Over the weekend I'm simply going to switch over everything to a new account, close everything at Standard Bank and hope I can forget the absolute mess this place is. You're better served placing your money in under the mattress. The branch experience feels like you're being done a favour, the business bankers might as well not exist and I won't even mention the runaround of their helpdesks and digital bankers.
Don't call me Standard, don't have that business banker asking me again what my initial issue was, I tried but you're absolute garbage!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
19 Jun 2025, 13:34Dear Tshepo M,
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jun 2025, 13:34
Official
Dear Tshepo M,
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Jun 2025, 16:05Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply19 Jun 2025, 16:05
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
20 Jun 2025, 12:34We would like to thank you for taking our call.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jun 2025, 12:34
Official
We would like to thank you for taking our call.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***