GK
Grace K
1 reviews | Active since Jul 2017
26 Aug 2019, 20:05
A big thank you
***** division from Standard bank phoned me as they could see some activity on my card. As soon as I confirmed that I don’t know about it they stopped my card. I was kept informed, had a replacement card 3 days later as well as a refund of my money that was taken. My confidence in my bank has been restored. Thanks for the service ***** division.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
26 Aug 2019, 21:30Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply26 Aug 2019, 21:30
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***