PM
Phuti M

1 reviews | Active since Nov 2013

04 Dec 2025, 17:12

A 30 minutes problem going for the 5th month now

I have been having a problem with online and mobile banking since mid-August. I have been to branches three times already and to this day, a problem that other banks resolve in less than 30 minutes, has not been resolved. It's a business account over which I have very little authority, otherwise I would have long left Standard Bank.

0
Replies (1)
Standard Bank
Standard Bank's reply04 Dec 2025, 17:21
Official
Good day Phuti, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***