JH
Jordan H
1 reviews | Active since Mar 2025
11 Mar 2025, 15:32
*****
I’ve been trying to get hold of the ***** department all day. I’ve been on hold for the past hour. All I’m trying to do is get an update on my case as it’s been 7 days already
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
11 Mar 2025, 15:40Dear Jordan H,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Mar 2025, 15:40
Official
Dear Jordan H,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
JH
Jordan H's updateReviewer Update
12 Mar 2025, 16:43Today is the second day I’m trying to get hold of the ***** department to get my things sorted. It’s been 8 days and no one can still tell me the outcome of my case. This is honestly not right what you guys are doing. Waiting all day just to get through to one of your consultants
JH
Jordan H's update12 Mar 2025, 16:43
Reviewer Update
Today is the second day I’m trying to get hold of the ***** department to get my things sorted. It’s been 8 days and no one can still tell me the outcome of my case. This is honestly not right what you guys are doing. Waiting all day just to get through to one of your consultants
Standard Bank's replyOfficial
12 Mar 2025, 16:48The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Mar 2025, 16:48
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
JH
Jordan H's updateReviewer Update
14 Mar 2025, 08:56Today is the 10th day of me waiting on feedback on my investigation. Spoke to someone yesterday and they said someone will call me regarding my investigation however I am still waiting. This is honestly not right what you guys are doing.
JH
Jordan H's update14 Mar 2025, 08:56
Reviewer Update
Today is the 10th day of me waiting on feedback on my investigation. Spoke to someone yesterday and they said someone will call me regarding my investigation however I am still waiting. This is honestly not right what you guys are doing.
Standard Bank's replyOfficial
14 Mar 2025, 11:19Good day Jordan,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Mar 2025, 11:19
Official
Good day Jordan,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
JH
Jordan H's updateReviewer Update
14 Mar 2025, 13:42This is honestly ridiculous. I’ve been waiting on the queue since this morning just to speak to someone. Do you honestly think this is right what you are doing. All I’m doing is trying to get an update on my investigation and get my money. It’s been a few hours that went by and no one has even called me yet.
JH
Jordan H's update14 Mar 2025, 13:42
Reviewer Update
This is honestly ridiculous. I’ve been waiting on the queue since this morning just to speak to someone. Do you honestly think this is right what you are doing. All I’m doing is trying to get an update on my investigation and get my money. It’s been a few hours that went by and no one has even called me yet.
Standard Bank's replyOfficial
14 Mar 2025, 17:35The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Mar 2025, 17:35
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***