******

In july they debited and then sent the money back to me when i asked why none of them could tell me why and a guy called with a “solution” and i took the “solution” and on my credit score it showed a missed payment. Fast forward to October, i see on my credit report as oct was not paid. My statement shows that on the 27th money went off. Lastly i told them to debit on the 17th for the month on December, they haven’t debited and its now the 21st of December. I am beyond ****ed as this is messing up with my credit score. Fix this Standard Bank homeloans