1 reviews | Active since Jan 2017

17 Dec 2020, 10:27

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Absolutely disgusted with Standard Bank once again as they are pushing through debit orders early with NO permission. After 2 hour calls holding on, and one week later, still been put through to 5 different departments and NOONE taking ownership of a query with numerous consultants promising to phone me back.... NOTHING!!!!!!!!!! The quality of people dealing with the customers is abhorrent. PATHETIC to say the least.

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Replies (1)
Standard Bank
Standard Bank's reply17 Dec 2020, 14:07
Official
Dear Irene

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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